Frequently Asked Questions

Sound too good to be true?
Well, it's the real deal.

GENERAL

When will I receive my order?

Within 3-10 business days.

We ship out all orders from our warehouse within 24 hours during business hours. We work with all leading carriers in order to make sure that no matter where you live, you get your order in a reasonably quick timeframe, usually in less than a week.

What's your shipping policy?

We currently offer expedited shipping for FREE for orders of $30 and over before taxes across Canada and the USA.

For more details check out our shipping policies.

What's the return/exchange policy?

We make returns and exchanges easy, click here to review our policy.

We also offer a first pair comfort and fit guarantee on certain products.

Why did you start Manmade?

We're 4 best friends that left our careers in the financial industry to find a solution for bad underwear days. We searched far and wide for a comfortable pair of boxer briefs and didn't find a pair we were happy with.

During our journey, we also discovered that there are other essential products men are "tolerating" every day. Manmade is the "guy brand" that men deserve - quality essentials men need, without the BS they don't.

For our full story click here .
To view recent features in media, click here .

Where are your products made?

Our products are fully designed and fulfilled from our head office in Montreal, Canada. Then we manufacture and source them in responsible and ethical facilities across Sri Lanka, Taiwan, China, and the USA (ideally WRAP-Certified - wherever possible), all of which adhere to the highest Fair Labor standards.

WRAP is an independent, objective, non-profit team of global social compliance experts dedicated to promoting safe, lawful, humane, and ethical manufacturing around the world through certification and education. The factories are also ISO certified with high-quality management systems, ensuring that our products are made in the best way possible to create outstanding results.

All of our Customer Service, IT Development, Marketing, Design, and Warehousing is done right here in Canada.

Do you offer discount coupons or have promotions?

No we do not.

We believe in offering an every day BEST price so you don't have to worry about timing sales, promos or discount codes.

We do offer savings through our bundles and essential packs.

You can buy with confidence knowing that it's already at a reasonable price every day.

Do you send free samples?

We do not offer free samples or free products.

We do offer a comfort and fit guarantee on the first pair for some of our products.

For more information, you can click here.

ABOUT THE BOXER BRIEF

How is the boxer brief made? What's the difference?

Our Modal fabric is made up of completely natural yarn sourced from beechtrees - it's 3x softer than egyptian cotton. We add a small touch of spandex in order for the boxer briefs to maintain its shape and reliability after going through your laundry machines.

We also cut and sew it together with superior comfort in mind - you're going to love the contour pouch that doesn't strangle, yet still supports your boys just enough.

How do I determine the right fit? Which size brief should I buy?

You can find the waist measurements for our underwear below.

  • SMALL: 28-30"
  • MEDIUM: 31-33"
  • LARGE: 34-36"
  • EXTRA LARGE: 37-39"
  • EXTRA EXTRA LARGE: 40-42"

The waists on our underwear are designed to accommodate a range of sizes, but if you fall in between sizes, in most cases the larger option may feel and fit better.

Is it safe to put these boxers into the washer and dryer?

Yes - you can find all care instructions on the product itself and on the product page on our site. Below are the care instructions for our most popular products: Machine wash cold. Tumble dry low.

More tips for keeping your premium underwear in top condition:

  • Machine wash cold with like colors.
  • Tumble dry on a low setting.
  • Never use bleach or softeners.
  • Avoid washing with heavy or zippered items.(like jackets or jeans) that could snag or pull the fabric.

For additional information, please follow our care instructions on the inside label of our products carefully. Please Contact Us if you have any more questions about our products or product care.

Does the boxer brief have an opening in the front?

Yes it does! We designed our boxer brief with a horizontal top fly that sits across the top.

Unlike the side fly, the top fly goes completely unnoticed when it's not in use, and it's easy access when you need it. It's also ambidextrous.

What does the pouch of the boxer brief look like? Does it have any type of pocket or extra materials?

Our pouch (aka Mansack) is designed to naturally contour and separate your "boys" from your thighs. Our Mansack offers extra space for your jewels, and it was designed with soft flat-lock seams in the right spots to create the pouch effect.

We made this possible without using any meshes, extra materials, or pockets.

ABOUT LOW CUT SOCKS

Will these slip off my heel?

These will NOT slip off your heel for 2 good reasons:

  1. We designed our low cut socks to contour your ankle in a way that prevents any slipping. Along with an added compression arch, the sock is designed to stay in place all day.
  2. We added high quality grippers on the heel which do not break or wash off, and that will keep the sock in place.

Are these ankle socks?

No these are not ankle socks, but can be substitutes for ankle socks in most cases.

They're designed to be worn with sneakers and to provide the same amount of comfort as ankle socks while being more aesthetically pleasing since less of the sock is shown above your shoe.

How do I choose the right size?

We have 2 sizes for our low cut socks and we follow US shoe sizing guidelines:

  • MEDIUM: US Shoe Size 8 - 11
  • LARGE: US Shoe Size 11 - 14

If you have any sizing concerns, feel free to contact us.

Is it safe to put these in the washer and dryer? Can I use bleach for washing?

They are safe to put in the washer and dryer. Bleaching should be limited as much as possible and only on white socks:

  • Machine wash cold with like colors.
  • Dry flat (if possible), otherwise tumble dry on a low setting.
  • Never use harsh softeners, or bleach on dark colors.
  • Avoid washing with heavy or zippered items (like jackets or jeans) that could snag or pull the fabric.

How are these made?

Our low-cut socks are made with 144-needle circular knitting machines for a premium feel and added durability. We also use the finest materials, among which features a twisted, combed cotton.

We comb and twist the cotton to remove frail fibers from the cotton yarn which results in a much softer and more durable thread.

The sole of the sock is made of french terry, which creates a cushion-like feel, and that also absorbs any moisture to keep your feet dry. We added a high quality gripper on the heel to keep the sock in place, and we added a front tab to prevent any chafing from happening against the top of your shoe. We sew the sock with a seamless toe finish that goes completely unnoticed.

ABOUT CREW SOCKS

Will these slip down my calf? Are they tight in the calf?

No they will not slip down your calf, even after multiple washes and wears. They are also not overly tight.

We spent over 7 months of product development to perfect the elastic band at the top of the crew sock.

Are these ankle socks? Or knee-high?

They are not ankle socks, but you can check out our Low Cut Socks if you're looking for shorter socks.

They aren't knee-high socks either, but probably about half the length.

They are designed to sit mid-calf, about half the distance between your ankle and knee.

How do I choose the right size?

We have 2 sizes for our low cut socks and we follow US shoe sizing guidelines:

  • MEDIUM: US Shoe Size 8 - 11
  • LARGE: US Shoe Size 11 - 14

If you have any sizing concerns, feel free to contact us.

Is it safe to put these in the washer and dryer? Can I use bleach for washing?

They are safe to put in the washer and dryer. Bleaching should be limited as much as possible and only on white socks:

  • Machine wash cold with like colors.
  • Dry flat (if possible), otherwise tumble dry on a low setting.
  • Never use harsh softeners, or bleach on dark colors.
  • Avoid washing with heavy or zippered items (like jackets or jeans) that could snag or pull the fabric.

How are these made?

Our crew socks are made with 144-needle circular knitting machines for a premium feel and added durability. We also use the finest materials, among which features a twisted, combed cotton.

We comb and twist the cotton to remove frail fibers from the cotton yarn which results in a much softer and more durable thread.

The sole of the sock is made of french terry, which creates a cushion-like feel, and that also absorbs any moisture to keep your feet dry. The elastic band at the top of the sock is not overly tight but enough to keep it in place so it doesn't slip down. We sew the sock with a seamless toe finish that goes completely unnoticed.

ABOUT THE T-SHIRT

How does the T-shirt fit?

Our T-shirt has a conventional fit made for the North American man.

It fits a little tighter around the chest and arms, and looser around the stomach area.

It does all the heavy lifting for you!

Will this T-shirt lose its shape, shrink, fade or warp over time?

Our material is pre-shrunk at the knitting mill, and constructed to feel soft, look sleek, and perform with durability.

Throughout our process, we enhance the materials with treatments and quality finishing.

At the end result, the T-shirt lasts way longer than department store tees. After many washes it won't shrink, warp, fade, cause little holes, etc.

How do I choose the right size?

You can find the chest measurements for our t-shirt below.

  • SMALL: 36-38"
  • MEDIUM: 39-41"
  • LARGE: 42-44"
  • EXTRA LARGE: 45-47"
  • EXTRA EXTRA LARGE: 48-50"

If you have any sizing concerns, feel free to contact us.

Does the white shirt show through?

No it doesn't.

Our T-shirt is made with higher yarn count, and heavier weight than the average tee so it doesn't show through.

It also doesn't have your chest hair pop through or cause rippling.

Is it safe to put these in the washer and dryer? Can I use bleach for washing?

The T-shirt is safe to put in the washer, but ideally should be hung to dry (no machine dryers). Bleaching should be limited as much as possible and only on white T-shirts:

  • Machine wash cold with like colors.
  • Hang dry for ideal durability and performance.
  • Never use harsh softeners, or bleach on dark colors.
  • Avoid washing with heavy or zippered items (like jackets or jeans) that could snag or pull the fabric.

ABOUT THE SOAP BAR

How is it different from conventional or 100% natural soap?

We stripped away harsh chemicals from traditional soap and replaced them with natural moisturizers.

It's also more performant than natural soaps and lasts much longer. We didn't like still feeling oily after washing with natural soap, or that they would last only a few days.

The Manmade Soap Bar is the better-for-you soap option that will leave you feeling clean, smelling great, and moisturized. It features natural astringents to provide all-day odor protection.

No parabens, sulfates, phthalates, silicones or aluminum. Made in the USA with globally sourced ingredients.

Is it good for sensitive skin?

Yes it is, since we use natural moisturizers (Coconut oil, Shea butter, Aloe Vera, and Jojoba Oil), it works very well with sensitive skin.

What's the difference compared to liquid body wash?

Liquid body washes contain as much as three times the amount of ingredients compared to bar soap. Many of these ingredients are not natural, and this is why soap bars tend to be better for you.

Liquid soap also can cause more waste as it isn't as efficient as lathering a soap bar in the shower. It also tends to require plastic packaging, unlike soap bars.

Does it have any fragrance?

Yes, it's a manly scent that's still subtle and neutral. Leaves you feeling clean and fresh.

Ready to upgrade your essentials?

Have any other questions?

Contact us here.