Executive Assistant

Who is Manmade?

We’re a Montreal-based online retailer of premium quality essentials, known particularly so far for our men’s boxer briefs. We have been rapidly growing since launching in 2021, and the brand is truly at a turning point to becoming a household name in Canada, and already growing rapidly in parallel in the US market.

Who are we looking for?

We’re looking for a detailed-oriented and organized Executive Assistant to join the Manmade Team. If you're a proactive individual that thrives in fast paced environments, we want to hear from you!

Is this for you?

We are growing so rapidly, so things are changing quickly, and an in-house presence is required. At this time, we can’t accommodate any “remote” or “hybrid” type of work arrangements.

What else are we offering?

We offer extended health and dental benefits, 100% fully paid by the employer. We offer catered lunches every day and all the snacks, drinks, coffee, and fruit you could want.

Responsibilities:

• Monitor and manage the co-founder’s email inbox.
• Schedule, reschedule, and optimize calendar events to avoid conflicts and ensure alignment with priorities.
• Prepare briefing materials, reports, presentations, and follow-up documentation for meetings.
• Attend meetings to take notes and track action items.
• Submit expense reports.
• Track outstanding tasks and ensure timely follow-up on key deliverables.
• Post content to the co-founder’s personal LinkedIn, manage DMs, and respond to comments.
• Coordinate complex travel itineraries and accommodations.
• Manage special projects and initiatives at the direction of the co-founder.
• Assist with personal daily tasks and projects as required to support overall efficiency.
  

Qualifications:

• DEC in Business Administration or a related field.
• Experience working closely with marketing teams.
• Minimum 1-2 years of experience in a similar role.
• Strong written and verbal communication skills in English and French.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Basic understanding of marketing principles, digital marketing, and social media.
• Excellent organizational skills with the ability to manage multiple projects and deadlines.
• Attention to detail and problem-solving abilities.
  
  
  

Graphic Designer

Who is Manmade?

We’re a Montreal-based online retailer of premium quality essentials, known particularly so far for our men’s boxer briefs. We have been rapidly growing since launching in 2021, and the brand is truly at a turning point to becoming a household name in Canada, and already growing rapidly in parallel in the US market.

Who is Manmade looking for?

At Manmade, we're a dynamic and innovative team dedicated to pushing the boundaries of marketing and storytelling. We’re looking for a talented Graphic Designer who will help support the team and our marketing activities. If you're a detail-oriented, creative individual with a passion for marketing, we want to hear from you!

Is this for you?

We are growing so rapidly so things are changing so quickly and an in-house presence is required.

What else are we offering?

Aside from a competitive compensation package, the opportunity in itself is what you make of it. With the company growing 250%+ year over year for the past 3 years, and with expected growth to continue at a high pace for the next 2-3 years, there will be many different ways to grow within the company as it enters new markets, channels, and so on.

We offer extended health and dental benefits, 100% fully paid by the employer. We offer catered lunches every day and all the snacks, drinks, coffee, and fruit you could want.

Responsibilities:

• Create visually appealing designs for digital and print assets, including website banners, email campaigns, social media content, and promotional materials.
• Develop consistent brand visuals aligned with the company’s identity and marketing goals.
• Design product packaging, tags, and labels that reflect the brand’s premium positioning.
• Collaborate with the marketing team to produce assets for campaigns, product launches, and seasonal promotions.
• Support website and e-commerce design updates, ensuring a seamless and visually engaging customer experience.
• Edit and retouch product and lifestyle photography for online and offline use.
• Create templates for internal documents, presentations, and marketing collateral.
• Stay updated on design trends in the apparel and retail industries to keep creative work fresh and relevant.
• Work within brand guidelines to ensure design consistency across all platforms and touchpoints.
• Manage multiple design projects simultaneously while meeting deadlines.

Qualifications:

• Bachelor’s degree or diploma in Graphic Design, Visual Arts, or a related field.
• 2+ years of experience in graphic design.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma.
• Strong portfolio showcasing a range of design work, including digital and print assets.
• Understanding of typography, color theory, and visual hierarchy in design.
• Basic knowledge of HTML/CSS is a plus but not required.
• Strong organizational and time-management skills to handle multiple projects.
• Excellent attention to detail and a commitment to delivering high-quality work.
• Strong communication skills to collaborate effectively with cross-functional teams.
  
  
  
  

Senior Financial Planning Analyst

Who is Manmade?

We’re a Montreal-based online retailer of premium quality essentials, known particularly so far for our men’s boxer briefs. We have been rapidly growing since launching in 2021, and the brand is truly at a turning point to becoming a household name in Canada, and already growing rapidly in parallel in the US market.

Who are we looking for?

An experienced FP&A Analyst based in Montreal that is looking for an exciting chance to take on a unique challenge with tremendous opportunity to grow within a thriving organization.

Ideally you have about 5+ years experience in accounting and preferably within a related industry.

Is this for you?

We are growing so rapidly so things are changing so quickly and an in-house presence is required.

What else are we offering?

Aside from a competitive compensation package, the opportunity in itself is what you make of it. With the company growing 250%+ year over year for the past 3 years, and with expected growth to continue at a high pace for the next 2-3 years, there will be many different ways to grow within the company as it enters new markets, channels, and so on.

We offer extended health and dental benefits, 100% fully paid by the employer. We offer catered lunches every day and all the snacks, drinks, coffee, and fruit you could want.

Responsibilities:

• Support the annual budgeting and quarterly forecasting processes, including P&L, cash flow, and balance sheet projections
• Develop and maintain financial models to evaluate key business initiatives (e.g., marketing ROI, customer acquisition costs, LTV)
• Analyze and report on monthly financial performance, variances, and trends across revenue, COGS, and operating expenses
• Collaborate cross-functionally with Marketing, Operations, Merchandising, and Product teams to gather inputs and provide financial insights
• Monitor KPIs and metrics related to e-commerce performance, including conversion rates, AOV, CAC, retention, and fulfillment costs.
• Assist in pricing analysis, inventory planning, and margin optimization
• Prepare presentation materials for internal and external stakeholders, including executive leadership and investors
• Develop and improve financial models and tools
• Conduct ad hoc analysis to support strategic decision-making and business cases
  

Qualifications:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field; MBA or CPA is a plus
• 3-5 years of experience in FP&A and/or accounting
• Advanced Excel and financial modeling skills
• Experience with BI/reporting tools (e.g., Power BI)
• Strong analytical, problem-solving, and communication skills
• Comfortable with technology
• Ability to manage multiple priorities in a fast-moving environment with attention to detail
• Team player with a proactive mindset and a desire to learn
  
  
  

Talent Acquisition Specialist

Who is Manmade?

We’re a Montreal-based online retailer of premium quality essentials, known particularly so far for our men’s boxer briefs. We have been rapidly growing since launching in 2021, and the brand is truly at a turning point to becoming a household name in Canada, and already growing in parallel in the US market.

Who are we looking for?

We are seeking an enthusiastic and goal-driven Talent Acquisition Specialist to join our dynamic team. In this role, you will work closely with the Director of People and Culture, playing a pivotal part in sourcing and hiring exceptional talent across a diverse range of roles. This is a unique opportunity to make a significant impact in shaping our growing team!

Is this for you?

We are looking for someone who isn’t afraid to think outside the box, try unconventional strategies, and go the extra mile to find and engage top talent. If you’re resourceful, innovative, and love the thrill of connecting exceptional people with the right opportunities, we’d love to have you on our team!

We are growing so rapidly, so things are changing quickly, and an in-house presence is required.

What else are we offering?

We offer extended health and dental benefits, 100% fully paid by the employer. We offer catered lunches every day and all the snacks, drinks, coffee, and fruit you could want.

Responsibilities:

• Manage end-to-end recruitment processes, including sourcing, screening, interviewing, and support onboarding.
• Develop and execute creative strategies to attract top-tier talent, leveraging job boards, social media, networking, and recruitment events.
• Build and maintain a strong talent pipeline for current and future hiring needs.
• Collaborate with hiring managers to craft job descriptions, interview processes, and candidate assessments.
• Act as an ambassador of Manmade, ensuring a positive candidate experience at every stage of the recruitment journey.
• Stay up-to-date with industry trends and best practices to continuously improve recruitment processes.
• Support ad hoc projects and initiatives related to People and Culture as needed.
  

Qualifications:

• 3+ years of experience in a recruitment role, ideally with exposure to a variety of roles and industries.
• Strong interpersonal and communication skills, with the ability to build rapport with candidates and internal hiring managers..
• Exceptional organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• A proactive, creative mindset with a passion for finding and engaging with exceptional talent.
  
  
  
  

Customer Service Representative

Who is Manmade?

We’re a Montreal-based online retailer of premium quality essentials, known particularly so far for our men’s boxer briefs. We have been rapidly growing since launching in 2021, and the brand is truly at a turning point to becoming a household name in Canada, and already growing rapidly in parallel in the US market.

Who is Manmade looking for?

We are seeking a highly motivated and experienced Customer Service Representative to join our team. The ideal candidate must be passionate about delivering exceptional customer service and able to handle customer inquiries through email, text message, phone call, and social media channels. The position requires fluency in English, and French is an strong asset. The candidate must be willing to work on evenings and weekends.

Is this for you?

We are growing so rapidly so things are changing so quickly and an in-house presence is required.

What else are we offering?

Aside from a competitive compensation package, the opportunity in itself is what you make of it. With the company growing 250%+ year over year for the past 3 years, and with expected growth to continue at a high pace for the next 2-3 years, there will be many different ways to grow within the company as it enters new markets, channels, and so on.

We offer extended health and dental benefits, 100% fully paid by the employer. We offer catered lunches every day and all the snacks, drinks, coffee, and fruit you could want.

Responsibilities:

• Provide excellent customer service through various channels such as email, text message, phone call, and social media platforms.
• Respond to customer inquiries promptly and professionally, while ensuring that issues are resolved in a timely manner.
• Accurately log customer interactions and update customer profiles as needed.
• Act as a liaison between customers and the company to provide accurate information and solutions to any issues that may arise.
• Utilize problem-solving skills to identify and address customer needs.
• Proactively follow up with customers to ensure satisfaction and repeat business.
• Identify and escalate customer issues to the appropriate team members.

Qualifications:

• Minimum of 2 years of customer service experience in a fast-paced environment.
• Strong verbal and written communication skills in English, with French being a strong asset.
• Excellent interpersonal skills with the ability to build and maintain strong customer relationships.
• Strong problem-solving and decision-making skills.
• Ability to multitask and work in a fast-paced environment.
• Proficient with computer applications and social media platforms.
• Available to work flexible hours including evenings, weekends, and holidays as needed.