Frequently Asked Questions

Within 2-3 business days from the time of shipment; however, delivery may take longer for certain regions.

We ship out all orders from our warehouse within 24 hours during business hours. We work with all leading carriers in order to make sure that no matter where you live, you get your order in a reasonably quick timeframe, usually in less than a week.

We currently offer expedited shipping for FREE for orders of $30 and over before taxes across Canada and the USA.

For more details check out our shipping policies.

We make returns and exchanges easy, click here to review our policy.

We also offer a first pair comfort and fit guarantee on certain products.

Yes. Tracking your order works the same as usual.

Once your order ships, you will receive a tracking link by email.

For returns or exchanges, we will process a refund for your original order. You can then place a new order for the item you want.

If you paid with Shop Pay Installments, your refund will go back to your original payment method and update your balance with Affirm.

Want more details? Check out our Shop Pay Installments page.

For anything related to payments or your schedule, please visit Affirm.

 

Need more help!?

Feel free to get in touch with us!

You can reach us via email at support@manmadebrand.com or by clicking here.

We're here to help!